Accepted Payment Methods:
Kimbion.com supports PayPal as the primary payment method. For further details, please refer to the Payment Method page.
Transparent Pricing Policy:
We ensure transparency in pricing. The total cost of your order will be accurately calculated during checkout. There are no hidden charges or additional fees. The price displayed upon checkout is the final amount you'll pay.
Immediate Billing:
Your credit card will be charged immediately upon checkout, and our team will promptly initiate the packing process for your order.
Cancellation Rights:
We reserve the right to cancel an order in the event of an error or omission on our part. For instance, if a pricing mistake occurs, such as offering an item for €0.10 instead of €10.00, we may cancel the order rather than proceeding with incorrect pricing.
Right to Fair Substitution / Updated Products:
Occasionally, manufacturers update their products, which may not be immediately reflected in product images on our site. If you receive an updated item and prefer the older version, we offer the option for a refund or replacement.
Customer Support:
Should you encounter any issues during the shopping process, please reach out to us at support@kimbion.com. We are committed to resolving any concerns promptly and ensuring a satisfactory shopping experience for you.
