At Kimbion.com, safeguarding your information and respecting your privacy are paramount. This Privacy Policy outlines how we collect and utilize your personal information when you visit or make purchases through our website.
Personal Information We Collect
When referring to "Personal Information," we encompass both Device Information and Order Information.
Upon visiting our website, we automatically gather specific details about your device, including web browser information, IP address, time zone, and cookie data. Additionally, we collect information about the pages or products you view and how you interact with the site. This collected data is referred to as "Device Information."
We employ various technologies to collect Device Information:
- Cookies: Data files placed on your device, often containing a unique identifier.
- Log files: Record actions on the site, capturing data such as IP addresses, browser types, and timestamps.
- Web beacons, tags, and pixels: Electronic files tracking your browsing activities.
When making a purchase through our site, we gather specific Order Information, including your name, billing and shipping addresses, payment details, email address, and phone number.
Purposes of Collecting Personal Information
Our primary aim in collecting personal information is to facilitate shopping services and maintain customer relationships. We assure you that we never sell our customers' personal information or utilize it for advertising purposes without consent.
How We Use Your Personal Information
We utilize Order Information to fulfill orders, process payments, arrange shipping, and provide order confirmations. Additionally, we may use this data to communicate with you, screen orders for potential risk or fraud, and deliver relevant product or service information based on your preferences.
Device Information aids us in identifying potential risks and fraud, as well as enhancing and optimizing our website's performance. It enables us to generate analytics on customer browsing behaviors and evaluate the success of our marketing efforts.
Do Not Track
We do not modify our site's data collection practices in response to Do Not Track signals from browsers.
Your Rights
Residents of Germany and other European countries have the right to access, correct, update, or delete their personal information. To exercise these rights, please contact us via email at [email protected].
Data Retention
We retain Order Information for our records unless you request its deletion.
Changes
Our privacy policy may be periodically updated to reflect changes in our practices or for operational, legal, or regulatory reasons.
Contact Us
For further information about our privacy practices, inquiries, or complaints, please reach out to us via email at [email protected].
